I like to pride myself on the quality of my work.  Here are some words from a few of my satisfied customers:

Just this morning I rang Richard for some support with my laptop and he was absolutely super. He arranged a time for our consultation and was remotely able to carry out what needed to be done promptly and efficiently.
Dawn Shaw from Stone - 29 Jun 2021

Richard sorted my problem out on the telephone very quickly. I have now booked him in to do an overhaul of my computers which need some TLC.
Peter E-J from Stafford - 18 May 2021

Richard resolved a problem with my PC repeatedly failing to install required updates to Windows 10 that had defied all my own efforts at resolution. The work was completed in less than 24 hours from the PC being dropped off for attention. Communication both prior to and during the repair was excellent and the advice given about necessary steps in the repair and possible longer term issues with the machine was comprehensive, clear and straightforward. The service provided was excellent value for money.
Chris Dobbs from Stafford - 07 May 2021

I have been using Richard for several years with 2 home visits and one remote computer access. My computer which is 8 years old started to shutdown for no apparent reason and it contained a lot of work and programs etc. I contacted Richard and we decided that due to my computer's age it was a gypsies warning that things were going to get worse. So we decided to source a new computer. Richard looked at all of the specs for my requirements and what Richard found was a Dell Inspiron all in one 27", expensive, but fitted my requirements. Richard has since been to my house and managed to retrieve everything from my old computer and has reinstated everything onto the new computer without losing anything at all. I am very pleased with all of the first class work that Richard has done for me and the new computer has far exceeded my expectations. I would recommend Richard for all of your IT needs he never fails to deliver.
Michael Dolman from Rugeley - 20 Jan 2021

We had spent ages looking for the right IT service, Richard is so knowledgeable and helpful, he is polite and is very fair with his charges. He has helped with so many tasks from setting up a new PC system, IT security and helping with general IT issues, no issue is too big or small, he has set up such a good system that we need him a lot less than at first and now our IT runs smoothly, wish we had found him years ago, he is a gem and knocks spots off all the other IT services we have tried in the past, if you are unsure about using him take my word just get in touch, you won't be disappointed.
Deborah Foxley from Stafford - 14 Jan 2021

Richard installed a SSD in a laptop and a clean install of Windows 10. All done very efficiently in a few hours. Very pleased with his advice and service. Thank you Richard.
B Jones from Stone - 13 Oct 2020

Excellent service and well recommended. Fixed my computer remotely. Thank you so much.
Dal Grewal from Stafford - 16 Sep 2020

As always a very punctual response and my problem solved in a very short time at a more than reasonable cost. Excellent service cannot recommend too highly.
Joanne Boon from Blythe Bridge - 16 Sep 2020

Richard is a Genius. He gave my laptop a thorough update and rectified all the problems I was having with it. He's extremely gifted, talented and knowledgeable in all things PC-related. I'm so glad I found him. He's also very friendly, quick and polite, and I can't recommend him highly enough.
Dorothy Victoria Heath from Stoke-on-Trent - 30 Jun 2020

My requirement was not a straight-forward task and also required precision. Richard was dedicated, professional, and persevered 'beyond the call of duty' to deliver precisely what was specified. This is the second time that I have used Home Computer Services, and I have been impressed on both occasions. Thank you.
Graham Tranter from Stafford - 29 Jun 2020

Richard programmed my new computer from my old one. He takes the time to give necessary instructions to someone who ranks themselves as computer illiterate. Me! He is professional in his work, polite and smiley and always makes himself available in an emergency. Excellent value for money. Thank you, Richard.
Christine Hammersley from Stone - 16 Jun 2020

As ever I contact Richard when bedevilled by problems with my computer system. His response is and always has been exemplary, he is basically unflappable, his knowledge is profound and his charges are reasonable. I am from an age before computers and came late to the use of CAD and general word programmes etc now finding them indispensable. Richard is that voice of calm when disaster strikes and the system is down.
John Heath, MDB Architecture Ltd. from Stone - 16 Jun 2020

I am always impressed with Richard's knowledge. I would recommend his work, without any doubt.
Ann Jones from Stafford - 06 May 2020

I would highly recommend Richard for your computer repair needs. Reasonable prices, no fix no fee basis and most of all he is very helpful. Thank you Richard :).
Danny Jones from Stafford - 23 Oct 2019

My all in one computer ceased to function recently so I contacted Richard, gave him the symptoms and he told me the bad news -- my hard drive had failed but within 2days of taking it to Home Computer Support Services the computer was working - faster and better than ever - many thanks.
Roger Horton from Stone - 21 Jun 2019

I have been having a very frustrating time booting up programmes on my PC. Home Computer Services installed a solid state hard drive on the computer and the result has been amazing. Processes that could take over a minute to complete are now done instantly.
John David Thompson from Stone - 01 Jun 2019

My laptop needed a windows reinstall and repair following repeated system crashes and it wasn’t straight forward. This is where Richard came to the rescue and offered a very polite, informed and speedy recovery at a very reasonable cost. Would highly recommend if like me you are in need of PC assistance.
Simon Brookes from Stone - 22 May 2019

A great job and pleasurable experience.
Kevin Onions from Tittensor - 24 Apr 2019

Richard has helped me on numerous occasions, always with great professionalism and courtesy - as well as doing a great job. Highly recommended.
Ann Haigh from Stone - 19 Apr 2019

Called on Richard to fix a ‘dead’ computer. He came out, identified the problem, took away the computer, sourced and fitted the replacement parts and restored the computer to full working condition. The cost of repair was less than I had feared it may be. Throughout the process Richard kept me updated on progress and what the cost would be. Really nice genuine person. I would highly recommend Richard.
Andrew Beardmore from Stone - 12 Apr 2019

Richard responded quickly to my phone call. He came up with a solution which did not necessarily mean the biggest fee for him, but helped me immensely.
Mike Hogan from Stone - 08 Apr 2019

Efficient, no time wasted, very knowledgeable.
Stephen Brown from Stafford - 15 Mar 2019

I had a prompt and informative response to my concerns regarding my laptop. Following the diagnostic assessment Richard explained fully the results of the assessment and what work was required to repair and improve the efficiency of the laptop. I was informed of the cost and Richard contacted me several times to discuss the progress of the repair. I was very pleased with Richard's services and his very pleasant manner, his patience when discussing the repair (I'm not very competent with computers!) and his experience, knowledge and skills are excellent. I have previously used other local technicians, however, I will now contact Richard if I have any future problems. I have already recommended him to my friends. Excellent service, thank you.
Dianne Yeadon QVSA, MBE from Stone - 06 Mar 2019

Richard helped me out straight away, dropped my laptop off with him and he had everything done and more. Would not hesitate to highly recommend Richard to fix all your IT problems. Fantastic job Richard.
Ann Roberts from Stone - 06 Mar 2019

Friendly, helpful, informed, efficient, effective - all you need when a computer and printer won't co-operate! Good advice given also.
Elaine Johns from Stafford - 24 Jan 2019

Home computer support services - Richard offers a bespoke service to his customers, his knowledge and ability to fix issues with computers is refreshing. He offers a prompt appointment service and in an emergency will talk through a resolution or offer a remote service.
I highly recommend any private or business to contact HCSS.
Carol Horsley from Stone - 18 Jan 2019

Quick and effective. Makes problems vanish!
Set up new computer, arranged for old material to be deleted and established systems for my photographic interests.
Bit heavy on the coffee though!
Peter from Stoke-on-Trent - 14 Jan 2019

Over the last few years Richard has solved a number of problems with both my iPhone and Apple Mac. Including transferring photos. A new router. Down loading all the info from old computer to new…without his assistance I wouldn't be able to function in this digital age. (unless the grandchildren came to stay) which would be more expensive.
Michael John Roper from Stone - 12 Jan 2019

HCSS provides support for our computing needs and Richard is always at the end of the phone whenever we have needed his assistance. HCSS will go out of their way to provide support at crucial times and explain things clearly and effectively.
Oulton Abbey from Stone - 20 Dec 2018

I have used Richard from Home Computer Support Services for five years now. He is always willing to advise over the phone to avoid a call out if possible. If called out he works to minimise his time and therefore costs to me. I last used him two weeks ago to diagnose that I needed a new computer, he advised of a good purchase which he set up for me transferring over all my relevant files. Always very pleased with his friendly competent manner and the service provided.
Geoff Biggin from Stafford - 19 Dec 2018

Always very quick to respond to calls for help with pc problems. Very professional and knowledgeable and will work at a problem until it is solved. Friendly and supportive. Would certainly recommend - you would not regret it for great support and peace of mind.
Maxine Buchele from Gnosall - 19 Dec 2018

Richard has solved all of our IT problems for over two years now (and there have been many) in a prompt and professional manner to our complete satisfaction. These tasks have included advice when we were scammed, equipment installation, tuition, installing security software and hardware, upgrades and simply enabling us to understand and get the best out of our IT devices.
David and Liz Cox from Stafford - 19 Dec 2018

Excellent service. My call was answered immediately. The two problems I had were resolved quickly and clearly. Thank you. I am very grateful.
Graham Garner from Stafford - 18 Dec 2018

The service is excellent. Always there when I need any help. And sometimes that can be quite often. Also very good value for money. Don't know what I would do without this service as I am not very good at solving computer problems on my own.
Mrs Doreen Croll from Stone - 18 Dec 2018

I can totally depend on Richard to sort out any computer problem in the full knowledge that he has MY Best interest at heart. Fast, courteous service.
Brian Whiting from Stone - 18 Dec 2018

Richard Keeling was recommended to me by a local Architectural practice. I work on my own as General Manager for a national charity, the Timber Trades Benevolent Society (Reg no 207734) administering financial assistance to retired and sick members of the Timber industry. Richard has been invaluable with a recent updating of my computer and installation of a new version of my charity software. Excellent and efficient service.
Ivan Savage from Stone - 18 Dec 2018

What a knowledgeable and friendly guy. Nothing is too much trouble. I have spent a long time trying to find IT support from someone who actually understands our issues and how to resolve them. He supports 8 PC's via actual visits or remotely, he has never been unable to help, the amount of issues are too varied to note from setting up a tablet to installing a 'state of the art' plotter and helped to build our IT equipment to suit our needs, along with all the other issues one faces with IT. I would recommend Richard 100%.
Deborah Foxley from Stafford - 07 Dec 2018

We have used Richard for nearly ten years in our business and he is our longest serving supplier and our provider of IT services, nothing is too much trouble from actual support, to advice on what kit to buy. Do yourself a favour and call him. Use the voucher he has provided for an initial discount. You will not be sorry!
Chris Dorrell from Stafford - 23 Nov 2018

Excellent advice and support for me when my old Windows 7 PC started to become unreliable. I decided to purchase a new computer and I followed Richard's advice. Richard was able to transfer all my data to the new PC and talk me through becoming familiar with Windows 10. He also spotted a problem with the cable and suggested I use WiFi instead. It is certainly much quicker. Excellent service.
George Loizou from Newcastle - 20 Dec 2017

Found Richard on line after reading the testimonials! He got my pc working in no time! Very reasonable as well! I would definitely use him again!
Madeleine Wilson-hart from Stone - 19 Dec 2017

Great job - Many thanks Richard!
Mark Bosier from Stone - 15 Nov 2017

Excellent rapport between engineer and self. So many thing were explained to me by Richard as he was 'curing' the faults on my laptop. I was in a pickle and he sorted me out. Well worth the money!
Mrs Christeen Whitehall from Stone - 11 Sep 2017

No hesitation in recommending Richard from HCSS. He is invaluable to our company whenever we have computer issues. He is prompt, reliable and trust worthy.
Andrew Heath Ltd from Stone - 18 Aug 2017

Superb. Knowledgeable, helpful and prompt. I can highly recommend HCSS.
Jenny Smith from Stafford - 08 May 2017

We are a large vaccine supply company that required help with setting up our systems.
I have worked with Richard for the last couple of years as we needed expert advice on installing a temperature monitoring device which was beyond our skill set.
Richard has been invaluable in offering ongoing support for us in ensuring we are compliant. We have faced several challenging situations beyond our control and in each case Richard offered us immediate and comprehensive advice. We cannot recommend him highly enough.
David Hodson Jnr from Whitchurch - 18 Apr 2017

Thanks Richard, my Laptop is better than new, you are a genius.
Peter Cartwright from Stone - 20 Jan 2017
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